Privacy Policy
Your privacy matters to us. This policy explains how driftupx collects, uses, and protects your personal information when you use our budget foundation education services.
Last Updated: January 15, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in our programs, or contact our support team. This helps us deliver personalized financial education that matches your learning goals.
Personal Information
- Name and contact information (email, phone, address)
- Educational background and learning preferences
- Payment information for course enrollment
- Communication history with our education team
- Progress tracking data and course completion records
Automatic Information Collection
| Data Type | Purpose | Retention Period |
|---|---|---|
| Website usage patterns | Improve user experience | 24 months |
| Device and browser information | Technical support and optimization | 12 months |
| Learning session data | Track progress and engagement | Duration of enrollment + 3 years |
How We Use Your Information
We use your information to provide high-quality financial education services, communicate about your progress, and improve our programs based on student feedback and learning outcomes.
Taiwan Personal Data Protection Act Compliance: Our data processing activities comply with Taiwan's Personal Data Protection Act. We maintain appropriate security measures and only process your data for legitimate educational purposes with your consent.
- Deliver course materials and track your learning progress
- Send important updates about your enrollment and program changes
- Provide technical support and answer your questions
- Process payments and manage billing inquiries
- Analyze learning patterns to improve our curriculum
- Send occasional newsletters about new programs (with your permission)
Data Sharing and Third Parties
We don't sell your personal information to anyone. We only share your data with trusted service providers who help us deliver our educational services, and they're required to protect your information just as carefully as we do.
Service Providers We Work With
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud hosting services for platform reliability
- Analytics tools to understand how students use our platform
- Customer support systems to help resolve your questions quickly
All third-party providers sign agreements requiring them to maintain the same privacy standards we follow. They can only use your information to provide services to us, never for their own purposes.
Your Privacy Rights
Under Taiwan law and our commitment to transparency, you have several rights regarding your personal information. Here's what you can do and how to exercise these rights:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
Correct Information
Update or fix any incorrect personal information in your account at any time through your dashboard or by contacting us.
Delete Your Account
Request deletion of your account and associated data, though we may retain some information for legal compliance.
Data Portability
Get your data in a commonly used format if you want to transfer it to another service provider.
Limit Processing
Ask us to stop using your data for certain purposes, like marketing communications, while keeping your account active.
Object to Processing
Object to how we process your information, especially for direct marketing purposes.
How to Exercise Your Rights
To use any of these rights, send us an email with your request. We'll verify your identity and respond within the timeframes required by Taiwan law. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive requests.
Data Security and Protection
We take protecting your information seriously. Our security measures include both technical safeguards and operational procedures designed to prevent unauthorized access, disclosure, or misuse of your personal data.
Encrypted Data Transmission
Secure Server Infrastructure
Regular Security Audits
Access Controls
Staff Training Programs
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Encrypted database storage with regular backups
- Firewalls and intrusion detection systems
- Regular security updates and vulnerability testing
- Multi-factor authentication for administrative access
Operational Security
- Limited employee access based on job requirements
- Background checks for staff handling personal data
- Regular privacy and security training for all team members
- Incident response procedures for potential data breaches
- Annual third-party security assessments
Data Retention and Deletion
We keep your information only as long as necessary to provide our services, comply with legal requirements, and protect our legitimate business interests. Here's how long we typically retain different types of data:
| Information Type | Retention Period | Reason |
|---|---|---|
| Course enrollment records | 7 years after completion | Educational compliance and certificate verification |
| Payment and billing information | 7 years | Tax and accounting requirements |
| Email communications | 3 years | Customer service and dispute resolution |
| Website usage data | 2 years | Platform improvement and analytics |
| Marketing communications preferences | Until you unsubscribe | Respecting your communication choices |
When retention periods expire, we securely delete or anonymize your data. Some information may be retained longer if required by Taiwan law or for legitimate business purposes like fraud prevention.
International Data Transfers
Your personal information is primarily stored and processed in Taiwan. However, some of our service providers may process data in other countries to provide essential services like cloud hosting and customer support.
Transfer Safeguards
When we transfer data internationally, we ensure appropriate safeguards are in place:
- Contractual protections requiring equivalent privacy standards
- Regular audits of international service providers
- Data processing agreements that comply with Taiwan privacy law
- Encryption during transmission and storage
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website, remember your preferences, and analyze how students interact with our platform.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand how you use our site to improve it
- Functionality cookies: Remember your preferences and settings
- Analytics cookies: Provide insights into student engagement and learning patterns
You can control cookies through your browser settings, though some features may not work properly if you disable essential cookies. We don't use cookies for advertising or tracking across other websites.
Updates to This Policy
We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you by email and update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy updates means you accept the changes.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@driftupx.com
Phone: +886 7 338 5588
Address: 407, Taiwan, Taichung City, Xitun District,
逢甲路9之11號1號廣場樓 B11（碧根）
Our privacy team typically responds to inquiries within 48 hours during business days.